Returns & Exchanges
At Omakase, we curate our home collections with care, but we understand that sometimes a piece doesn't fit your space as expected. You may return or exchange eligible items in their original condition within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring fragile home goods are properly padded to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing